Privacy Policy

At Laser Treat Esthetica, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data in compliance with the UK General Data Protection Regulation (UK GDPR), Data Protection Act 2018, and other applicable laws.

1. Who We Are
Laser Treat Esthetica
2nd Floor, Daminis Mall
277A Green Street, London, E7 8LJ
📞 +44 7466 321124
📧 lasertreatesthetica@gmail.com
🌐 www.lasertreatesthetica.co.uk
We are a private aesthetics and skincare clinic offering treatments including HydraFacials, laser hair removal, injectables, PRP, and other beauty therapies.

2. Personal Data We Collect
We may collect the following types of personal data when you visit our website, contact us, or use our services:
Identity data (name, date of birth)
Contact details (email address, phone number, address)
Medical history & consultation records (where necessary for treatment)
Appointment and treatment history
Payment information (billing details, partially anonymised card data via secure processors)
Technical data (IP address, browser type, cookies, etc.)
Marketing preferences and communication history

3. How We Collect Your Data
When you fill out a booking or contact form on our website
When you book a treatment in-person, by phone, email, or online
During consultations and treatments
Through cookies and analytics tools when you browse our website
When you engage with us on social media or leave reviews

4. How We Use Your Information
We use your personal data for the following lawful purposes:
To schedule and manage your treatments and appointments
To provide safe and tailored skincare services
To respond to inquiries or customer service requests
To manage payments and billing
To send booking confirmations and follow-up emails
To comply with legal or regulatory obligations
With your consent, to send promotional emails or special offers

5. Legal Basis for Processing
We only process your personal data when we have a lawful basis to do so:
Consent – e.g., for marketing emails
Contractual necessity – e.g., when booking treatments
Legal obligation – e.g., for medical record-keeping
Legitimate interest – e.g., customer service and clinic operations

6. Sharing Your Data
We do not sell or share your personal data with third parties for marketing. We may share your data with:
Secure payment processors (e.g., Stripe)
Professional service providers (e.g., IT or booking platforms)
Regulators or authorities when legally required
All third parties are required to comply with data protection laws and use your data securely.

7. Data Retention
Client records are stored for up to 7 years in line with medical and insurance obligations.
Marketing data is stored until you opt out.
Website cookies are stored as outlined in our Cookie Policy.
You may request deletion of your personal data where applicable.

8. Your Rights Under UK GDPR
You have the right to:
Access the personal data we hold about you
Request correction of inaccurate information
Request erasure (“right to be forgotten”)
Object to or restrict processing
Withdraw consent for marketing at any time
Lodge a complaint with the Information Commissioner’s Office (ICO)
📍 ICO Website: www.ico.org.uk
📧 Complaints: You can also contact us at lasertreatesthetica@gmail.com.

9. Data Security
We implement appropriate security measures to prevent unauthorised access, misuse, or loss of your personal data, including:
Secure, password-protected systems
Encrypted communication where necessary
Regular data access reviews

10. Cookies and Tracking Technologies
Our website uses cookies and analytics (such as Google Analytics) to monitor website traffic and enhance user experience. You can adjust your cookie preferences in your browser settings. For more detail, see our separate Cookie Policy.

11. Children’s Privacy
Our services are not intended for children under 16. We do not knowingly collect personal data from minors without parental consent.

12. Third-Party Links
Our website may include links to third-party sites (e.g., booking platforms or social media). We are not responsible for their privacy policies.

13. Updates to This Policy
We may update this Privacy Policy from time to time. All updates will be posted on this page with a new effective date.

14. Contact Us
If you have questions about this policy or how we handle your data, please contact:
Data Protection Officer
Laser Treat Esthetica
📧 lasertreatesthetica@gmail.com
📞 +44 7466 321124